Re: DO NOT Shop David`s Bridal!!!!
I am living the Davids Bridal nightmare right now. I live in Baltimore, MD and have been going to the shop in Glen Burnie. I called and made an appointment for a saturday so I could get in and be sure to have the attention I felt I deserved when buying such an important dress. When I arrived they had me register and set me up with a woman named Patti. She helped get me the dresses I wanted and set me up in a room. Very standoffish and rude. My favorite dress I came out in and she told me she hated it, looked terrible because of the size of my chest in it. I made the dress look horrible. I couldn`t believe it, but went along trying on dresses. I came back another time and decided on the dress I wanted. My wedding isn`t until fall of 2004, but I am marrying in australia and sending my dress over now, in Feb. So I ordered the dress and they called me in about 2 weeks. I took my cousin with me when I went to try it on again. First of all they made me pay before I was allowed to bring the dress to the back and try it on...Ok...So I went back there and had my cousin in the room helping me out. She noticed a big stain on the back and I noticed threads of the satin were pulling out in the front. When I pointed the strands out to Patti she told me it was just what satin did..nothing to worry about. So I finished and took the dress to the front to have them reorder it. Now the dress has come back again and I went with my cousin and aunt this time to try it on again. This time a stain on the front and one on the train. Mind you they keep telling me that these are brand new dresses from the warehouse. Yeah right. So I have it ordered again. My 3rd dress has come in and I am to go try it on again soon. My fiance found this post page and mailed it to me. After hearing your stories if this dress is damaged I will demand my money back. My aunt who is an attorney has advised me to demand my money back or I will be taking them to small claims court. I plan on writing a detailed letter to the BBB when this is all over with.
posted 02/04/04 by Amy
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Re: DO NOT Shop David`s Bridal!!!!
David`s is Value
I think its important to step back and define value. Yes, the dress we chose couldnt even hold a candle to the 2,500 dress at Govani`s and the service was comparable to what you may receive at a Macy`s but it wasnt the service I would have experienced at Nordstoms. The bride however looked stunning and was more importantly happy. Not to mention the bride as an extra 2,200 buck burning a hole in her pocket. Did someone say "Honey Moon" or maybeeeyyy even taking a piece out of that college loan. You decide for yourself.
posted 02/19/04 by Father of Bride
Re: DO NOT Shop David`s Bridal!!!!
Attn bride with an axe to grind,
A 45 min wait... Really. Make an apointment next time. I dont know about your store but it took us about 45 sec to been seen and taken care of. How come the stain that wouldnt brush was such a problem, you said they had another dress just like it in the back to try on. Sounds like the grossly soiled undergarmet was taken care of by the getting you another pair well before your event. AND is footprints INSIDE your shoes really a problem. Personally I think the busy bride that takes the time to seek revenge on a wedding service vendor that offers dresses for 99 dollers has more problems than just a wrinkled train. Think about it!
posted 02/19/04 by Father of Bride
Re: DO NOT Shop David`s Bridal!!!!
I am still wondering why you could not have bought your undergarments and shoes at a department store. David`s may have "attempted" to sell you stuff you did not find acceptable - but there was no damage done if you didn`t buy the soiled/misshaped undergarments. It seems you kept having bad experiences at DAvid`s Bridal - and KEPT going back there!! That is what I cannot believe. .
posted 02/20/04 by MIssy
Re: DO NOT Shop David`s Bridal!!!!
While I agree that David`s Bridal is a Value Buy for any bride, I have to agree that the level of customer service is well below average. I also have to agree that the quality of gowns is even lower. I am getting married in June of 2004. I started looking for gowns in March of 2003. (I wanted to make sure I looked sensational for this very important day.) I looked at some expensive boutiques first, and while I have to agree that the money spent on a dress at the boutiques could be used for a honeymoon or college, the overall quality and customer service is much better than at David`s Bridal. I did check out David`s Bridal because of my Mom`s suggestion of lower dress costs, but nothing I saw caught my eye. I did look at bridesmaids dresses too and all of them had stains (at least the ones I looked at) and the fabric was frayed or pulled on every dress . I did ask two different associates about how the stains were taken care of and if the dresses could be special ordered. I was told the same as the first bride`s comment, that the stains would probably brush out and that they would not give a discount for the dresses that had stains.
I also took a good look at the bridal dresses, shoes, veils, and undergarments. I did not feel the shoes there were of a style I was looking for, so I went elsewhere to purchase my shoes. I also did not see any wedding dresses that I felt fit the color, style, or quality that I was looking for. The veils just didn`t fit with anything I was looking for, so I am going elsewhere for that as well. While I could have settled for a dress that was less expensive I chose to go to one of the expensive boutiques where my appointments are kept, I am treated like a princess, and I am getting the exact dress I want!
As for the "Father of the Bride", I agree that saving money is important when it comes to a wedding, but personally I would rather cut costs elsewhere (which my fiancee and I are doing) during the wedding planning than to wear a dress that doesn`t accent everything about me. My mom and dad agreed the dress I picked was expensive, but they also agreed that the customer service and treatment I get is worth it considering the way I look in the dress and that the price includes having the undergarments built into the dress and all the alterations. Okay, so I am spending about the same on my dress that my fiancee are going to spend on our honeymoon, but at least I will look the best I ever have on my wedding day and I know that the dress will be perfect, no problems (seeing as it is being hand made out of silk-satin material with no one but me having ever tried the gown on.)
As for the bride that went to David`s Bridal in California. You should have gone somewhere else if the treatment was that bad. I did. I just didn`t want to deal with the stress that I could see coming by dealing with David`s.
The bride that went to the Glen Burnie David`s, this is the same David`s I went to and I think you should listen to your aunt, only demand you money back now. With a dress this important, if it isn`t right the second time around, bail. It`s not worth the headache. Might I suggest Mary`s Bridal in Annapolis (my bridal shop) or The Bridal Boutique in Columbia (my bridesmaids shop). I do have to say you will pay more, but the quality of dresses are phenomenal! You can get top designer dresses for a decent price instead of getting what I like to call (excuse my terms) "white trash" dresses. I just think any wedding dress that is made of a polyester-satin blend material isn`t worth wasting the money on. Go for the silk! It flows better, looks better, and is much cooler for as much as you are going to be wearing on your wedding day.
posted 01/27/05 by Erin
Re: DO NOT Shop David`s Bridal!!!!
To all of you that have or will shop at David`s Bridal.
My daughter and I visited the Store in Baton Rouge, La. And we did not have an appointment and waited maybe 10 minutes after picking out a dress to be fitted. I believe it`s just like anything else in life nothing is going to be perfect all the time. There is always room for improvement. Just because Wendy`s, Sonic, Burger King or any other store serves something not right this time does that mean that you will never eat that again. People need to stop complaining and start being thankful. Thank God you were able to have a wedding. When I got married my daddy didn`t even pay for anything and my mom had four of us at home and only got a small SSI check. My whole wedding cost maybe $200. I am thankful that I have my husband and children now that came out of my wedding and some of you are worried about stains that has nothing to do with you living your life and prospering.
What you really need is to get a walk with God and tell Him your problems after all He is The Problem Solver. It`s really not as bad as you think it is. Forget about it and go on with your life. Your past can only do to you what you allow it to.
Remember your ATTITUDE DETERMINES YOUR APPTITUDE.
SOME PEOPLE WILL CRASH BEFORE THEY EVER GET OFF THE GROUND GOOD BECAUSE THEIR ATTITUDE STINKS--DOES YOURS?
LOVE IN JESUS----KERRY
posted 03/24/06 by Kerry